Next-Gen Legal Intake
mot-r Q self-service intake captures structured requests that help legal teams reduce waste and burnout.
Why Intake Has to Be Built Into ELM
mot-r Q is designed as a native layer of our next-gen ELM. Intake isn’t just where work starts—it’s where data quality, prioritization, and outcomes are set from the beginning.
Legacy ELMs treat intake as an afterthought, bolting it on through email, shared inboxes, or external tools. The result is delayed visibility, unreliable reporting, and legal teams forced into reactive mode—spending time managing requests instead of doing the work that matters.
When intake is built directly into the platform, everything downstream works better.
When intake is embedded in the platform…
Structured intake at the front door creates clarity across the ELM—before problems compound.
Management gains earlier, cleaner insight into demand, workload, and trend
Legal teams experience fewer interruptions and less back-and-forth
The entire system becomes easier to scale, without adding complexity
Key Benefits of Self-Service Intake
Visibility and Control from the Moment Work Enters the System
Because requests are structured at intake, management gains early, reliable visibility into legal demand, workload, and trends—without waiting for manual reports or post-hoc analysis.
This creates a clearer picture of what work is coming in, where capacity is being consumed, and where intervention is actually needed.
Automate Follow-Up
Smart reminders and escalations ensure nothing falls through the cracks without manual tracking.
Instant Visibility
Real-time dashboards show exactly who's completed what, who's pending, and who needs a nudge.
Less Back-and-Forth, Less Waste, Less Burnout
mot-r Q reduces the interruptions that slow legal teams down. By capturing the right information upfront, legal teams spend less time chasing details and more time doing substantive work. The result is lower friction, faster turnaround, and a measurable reduction in unnecessary effort.
Audit-Ready Trails
Complete documentation with timestamps, digital signatures, and tamper-proof records that regulators trust.
Executive Reporting
Generate instant status reports for GC, CCO, board members, or auditors without manual compilation.
Mobile-First Design
Employees complete attestations and requests from any device, driving higher completion rates.
Optimize Client-Request Intake
mot-r Q is the self-service intake layer of mot-r’s next-gen ELM. It is where legal and compliance work begins—capturing requests in a structured, consistent way that gives management immediate visibility while reducing friction for legal teams. It transforms chaos into clarity by systematically managing both legal intake requests and compliance attestations through automated workflows, delivering 95%+ completion rates and audit-ready documentation
Instead of relying on emails, ad hoc forms, or incomplete submissions, mot-r Q ensures every request arrives with the right information, in the right format, ready to be acted on.
For Legal Operations Teams
Start legal work with structured, self-service intake that reduces manual effort and improves visibility from day one. Eliminate inbox chaos and gain complete visibility into legal request across your organization.
Capture legal requests through guided, self-service intake
Route work to self-service or the right legal resource automatically
Track requests from intake through completion in one system
Give requestors real-time status without legal team follow-up
Generate instant metrics on demand, volume, and cycle time
For Management
Gain early visibility into legal demand, workload, and capacity—without adding reporting work for legal teams.
See incoming legal demand in real time across the organization
Understand workload, volume, and cycle times without manual tracking
Identify bottlenecks, capacity constraints, and recurring request types
Improve prioritization and resourcing decisions with cleaner intake data
Support legal teams with insight—not additional process or oversight
For Compliance Operations
Replace manual tracking with systematic attestation collection that
auditors trust and your team loves.
Collect SOX, HIPAA, Reg BI, and training certifications
Automated campaigns with smart reminders and escalations
Achieve 95%+ completion rates consistently
Mobile-friendly for high-volume populations
Tamper-proof audit trails ready for regulators
What mot-r Q Enables
Guided, Self-Service Intake
Capture requests through adaptive, self-service experiences that ensure the right information is collected upfront—without legal team involvement.
Structured Data at the Source
Standardize how work enters the system so downstream workflows, reporting, and prioritization are built on clean, reliable data.
Intelligent Routing and Triage
Automatically route requests to self-service, the right legal resource, or the appropriate workflow based on context and risk.
Real-Time Status and Transparency
Give requestors visibility into progress while reducing follow-ups and interruptions for legal teams.
Demand and Workload Visibility
Surface incoming demand, volume, and trends early—giving management insight before bottlenecks form.
Native Integration with the ELM
Because mot-r Q is built into the platform, intake data flows seamlessly into workflows, analytics, and AI-enabled capabilities.
Start Small. Scale Across Functions
Start with legal intake or compliance attestations, then expand seamlessly as needs grow.
Because mot-r Q is part of the platform—not a bolt-on—you can extend the same intake model to additional processes, teams, and functions without re-architecting or introducing new tools.
This allows organizations to start small, prove value quickly, and scale with confidence.
Higher ROI
A single, expandable platform delivers more value than a collection of disconnected tools.
By serving multiple functions through one ELM investment, organizations reduce vendor sprawl, simplify operations, and maximize return—while giving both management and legal teams a system that works the way they do.
Where mot-r Q Can Be Applied
mot-r Q is not a collection of forms—it’s a structured intake layer built into a next-gen ELM. Wherever work, risk, or requests enter the organization, mot-r Q provides a consistent front door that captures the right information upfront and routes it into the platform. The examples below illustrate how teams apply the same intake model across functions—without adding tools or complexity.
Regulatory & Reporting Intake
Regulatory compliance questionnaires
Know Your Customer (KYC) / Anti-Money Laundering (AML) forms
Data protection impact assessments (DPIA)
Incident reporting and breach notifications
Employee & Ethics Intake
Whistleblower and ethics hotline submissions
Workplace investigation intake
Harassment/discrimination complaint forms
Employee background check authorizations
Vendor & Commercial Intake
Vendor onboarding and qualification
Request for Proposal (RFP) questionnaires
Insurance certificate collection
Supplier code of conduct acknowledgments
Privacy & Data Rights Intake
Data subject access requests (DSAR)
Consent management
Privacy policy acknowledgments
Data processing agreements
Each of these use cases relies on the same structured intake foundation—giving management visibility, reducing manual effort for teams, and ensuring work enters the ELM complete, consistent, and ready for action.
Legal Operations Intake
Client intake and conflict checks for law firms
Legal needs assessments and matter triage
Outside counsel questionnaires and panel management
Legal hold notifications and acknowledgments
Customer Satisfaction surveys
Employee Satisfaction/Burnout surveys
Compliance & Risk Intake
Vendor due diligence questionnaires (security, privacy, SOC 2)
Third-party risk assessments
Compliance audits and self-assessments
Policy attestation and acknowledgment tracking
Risk assessment questionnaires
Ready to See a Next-Gen ELM in Action?
See how mot-r Q gives management early visibility while helping legal teams reduce waste, burnout, and back-and-forth—starting at the front door.